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정보 기술(IT)의 급속한 발전은 마을 단위를 포함한 공공 서비스 제공에 상당한 영향을 미쳤습니다. 본 연구는 공공 서비스 효율성 향상을 목표로 뮬야 켄차나(Mulya Kencana) 마을에서 시행된 마을 관리 정보 시스템(SIMANDE)의 도입에 초점을 맞춥니다. SIMANDE를 통해 주민들은 온라인으로 각종 증명서를 신청할 수 있어, 마을 사무소를 직접 방문할 필요가 없어졌다. 또한 마을 행정 담당자들도 효율적인 정보 전달의 혜택을 누리고 있다. 본 연구는 데이터 보안과 무결성을 보장하기 위해 MySQL을 데이터베이스로 사용하고, 신속 애플리케이션 개발(RAD) 방법론을 적용하였다. 연구 결과, 사용자 반응이 매우 긍정적이었으며, 이는 SIMANDE가 공공 서비스의 효율성과 접근성을 크게 향상시킨다는 것을 시사한다. 본 연구는 SIMANDE의 도입이 마을 단위 공공 서비스의 디지털 전환을 향한 핵심 단계이며, 주민과 마을 공무원 모두에게 상당한 혜택을 제공한다고 결론지었다.
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References
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