MUADZAH, K. N.; SAMALA, A. D.; HENDRIYANI, Y.; SRIWAHYUNI, T. BankCare: A Mobile Complaint Management System for the Banking Sector Using TOPSIS-Based Prioritization. Journal of Hypermedia & Technology-Enhanced Learning, [S. l.], v. 3, n. 3, p. 223–243, 2025. DOI: 10.58536/j-hytel.201. Disponível em: https://edutech-journals.org/index.php/j-hytel/article/view/201. Acesso em: 9 oct. 2025.